Derek Williams is a British entrepreneur, author and inspirational keynote speaker in England, United Kingdom. He is the founder and author of The WOW! Awards. He completed his education at Hatfield College. He is recognised as one of the UK’s leading business gurus and an expert professional in customer service. With an overall experience of 40 years in the customer services domain, he has bagged many recognition awards for his performance and encouraging young minds. His company is a platform to give recognition to deserving and hardworking employees, encouraging people and companies to aspire to be the best.
In July 2013, he served as Chairman of the SLL (Stevenage Leisure Limited), a charity leisure group. He delivers training programs and interactive seminars across the country. Besides being an entrepreneur, he is also a presenter, advisor and mystery shopper for BBC’s Watchdog – Value for money programme. He has published books like WOW! That's what I call service! and Learning from Sports. Derek has also received two regional awards for Speaker of the Year and Overall Regional Speaker of the Year 2023 from the Professional Speaking Association.
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